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Assistance in New York


Our Services

Brooklyn Bridge

NewYork-Welcome offers a full assistance service to all its customers arriving in New York for the first time or returning visitors. Our greeters are ready to meet you when you arrive at the airport or directly at your hotel to give you the necessary assistance and introduce you to the city of New York; you can re-confirm your tours and / or return transfer and other services.

During your stay in New York you can always reach us by phone or live chat, you can book excursions, city tours and walking tours directly to one of our hostesses, and our professional guides will accompany you on your journey to discover New York City.

Please note that for some tours and activities is highly recommended to book well in advance, especially if you're traveling during the high season: Christmas and Summer! Just to give you few examples, many of the Broadway shows sell out fast, to go up to the crown of the Statue of Liberty, you need to book several months before, and the Niagara Falls flight becomes difficult to find in the summer. So, get organized and book in time! However, for other tours, CityPASS, Hop on Hop off buses, etc., you can buy them in New York directly from your guide. Then, if you want to deepen your knowledge of the city, visit off the beaten path places and typically New Yorkers, experience the New York life-style, etc., our guides can tailor walking tours to fit your needs, organize visits to local restaurants and famous roof-tops, go around the city for some of most extravagant shopping you’ll ever have, try different cuisines, and sample the Cake-Boss’s creations with a trip to New Jersey to the famous pastry shop Carlo's Bakery, and more. See you in New York, where dreams come true ... and if you need more information:

Email-us

  • 1st - Airport Meet and Greet: Full Assistance

  • If you are planning your arrival in New York and want to have assistance at the airport, one of our representatives will wait for you at the exit of customs / border protection to help you reach your hotel / apartment in Manhattan by public transportation or private transfer, if booked. During the transfer, you will be given information and tips on how to organize your stay in New York and answers to all your questions! At your hotel, the greeter will help with the check-in.

    Airport Assistance Service Price $ 180.00

    Book Transfer: Transfers from JFK List - LaGuardia - Newark: Lista Trasferimenti da JFK - LaGuardia - Newark

    Assistance for Individuals and Groups

    Brooklyn Promenade
  • 2nd - Briefing at your Hotel
    Our Welcome to New York

  • Sometimes, New York can seem chaotic and difficult, it is not so obvious to think that milk and water can be purchased at the pharmacy ... because here pharmacies sell everything!! It is not always easy to spot a good place where you can have a good, hearty breakfast without being in a fast food chain or a super expensive restaurant ($$$$). Sometimes, you need to know how to call your home country, how to withdraw money from an ATM, where to exchange money and if it’s even worth it, where to buy stamps if you still want to send postcards ... What are the best places to photograph the Manhattan skyline from, getting around by public transportation, how to use the water-taxi for a boat ride, etc. One of our greeter can meet you in the morning at your hotel to provide you with useful information and tips, and help purchasing subway card, tell you where to buy generic goods close to your Hotel, eat well and how to save. A jumpstart into your New Yorker life.

    Sometimes, you would prefer to book excursions once you are in New York to decide more freely based on the time available and the weather, if so, this is for you, you can meet our assistants directly in New York and they can help you choose and organize your excursions. They will give you all the information and details about the tour you want to do, activities and places to visit. For example, how the Double-Decker Bus Passes work: The Hop on Hop off; Then PASS for Museums and Attractions; how to save money and time, etc. Choose one of the Walking Tour with your local guide to explore Manhattan areas outside the usual tourist tracks, take a trip to the roof-top where you can enjoy the city lit up at night, the pubs, and trendy hangouts, and more.

    To get an idea of how many things you can do in 7 days in New York, please visit our travel guide and read our tips on: Tavel Guide & New York in 7 Days

    Briefing 2-hour at Hotel in Manhattan: Service Price $ 150.



  • 3th - Our Walking Tour in New York City and Tours for small groups (max 10 people)

  • These are our Top 10 Walking Tours designed to introduce you to the different districts of New York to the fullest. With your local guide, you will visit the neighborhoods, their most important attractions and discover some gem, the famous Best-Kept Secrets!.

    Our Itineraries: :

    Wolking tour 4.5 hours with Professional English Guide: Price $240 (from 1 to 5 person - $290 from 6 to 10 person)



  • 4th - Your Private Tourist Guide in New York. Private and Customized Toursi

  • With your own Private Guide, you can plan your personalized Walking Tour to visit what you care about the most.

    Professional Local Tour Guide in English for 3 hours: Price $ 210 (1 to 5 persons - $ 60 for each additional hour) - $ 260 (from 6 to 10 people - $ 70 60 for each additional hour)


See you in New York and if you need more information:

Email-us


Walking Tour Downtown Manhattan

Tour a Piedi Downtown Manhattan

On Request

This Service is on-request only.
Please fill out the request form on this page to proceed with your reservation

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If you need further assistance with your Reservation: Email Us - - Please provide: name, email address, date selected and name of the tour

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