USA-Welcome LLC & NewYork-Welcome.NET

Last Updated: May 25, 2018

USA Welcome, LLC (USA-Welcome LLC is a Nevada company, with offices located at 1001 North Federal Highway Suite 341 - Hallandale Beach 33009 FL.) and its affiliates (Collectively "USA WELCOME" for the purposesof this Website) desire to protect the privacy of their Users at www.newyorkwelcome.net, www.usawelcome.net,  www.venicewelcome.com and any other USA Welcome websites (collectively, the "Website").

This privacy policy ("Privacy Policy") is intended to provide you ("you" or the "User") with notice of how USA Welcome manages information received through its Website, and will set forth what type of information is gathered and how it is used and safeguarded.

THE USER'S USE OF THIS WEBSITE CONSTITUTES ACKNOWLEDGMENT AND ACCEPTANCE OF THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS OF USE OF THE WEBSITE (WHICH CAN BE VIEWED BY CLICKING HERE) (THE "TERMS AND CONDITIONS OF USE"), WHICH ARE HEREBY INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY AND/OR THE TERMS AND CONDITIONS OF USE OF THIS WEBSITE PLEASE DO NOT USE THIS WEBSITE.

COLLECTION OF YOUR PERSONAL DATA AND HOW WE USE YOUR INFORMATION:


1. Personally Identifiable Information

The User will generally be able to browse this Website without USA WELCOME collecting any personally identifiable information about the User. Personally identifiable information will only be collected via the Website if the User voluntarily chooses to provide such information to USA WELCOME.

Any personally identifiable information that the User provides to USA WELCOME via the Website will be used only for such purposes as are described either in this Privacy Policy or at the point of collection, such as to respond to the User's questions or comments, to send the User requested information, materials, confirmations, notifications, updates, to manager your account, processing bills, to solicit information from you, to resolve disputes, collect fees, to enforce our Terms and Conditions and/or Privacy Policy, to troubleshoot problems, to otherwise send communications, information or products to you in relation to the Website, and/or USA WELCOME's products and/or services, and/or as otherwise described to you at the point of collection.

Although you may choose not to provide any personally identifiable information, you understand that some information about you is essential in order for you to purchase products and/or services, ask USA WELCOME a question, file a complaint, send a communication or notice to USA WELCOME, register as a member, or making other transactions on the Website.

The type of personally identifiable information USA WELCOME may collect from you when and if you choose to provide it, may include:

  • The User's: name, physical address, postal and e-mail addresses, phone numbers, company name and, in some cases, billing information (such as credit or debit card number, cardholder name and address, and expiration date), User's personal travel preferences.

If the User provides contact information, USA WELCOME or its agents and/or suppliers may contact the User to clarify the User's comment or question, to verify the User's customer satisfaction, or to notify or warn the User of information relevant to his/her/its purchase or travel related products and/or services. USA WELCOME may use the information provided to USA WELCOME in providing better products and services and to send the User information or promotional materials, if requested. If the User provides USA WELCOME with an e-mail address, USA WELCOME may send you e-newsletters and other electronic correspondence from time to time.The use of information collected shall at all times comply with applicable laws of the country where the server is located. Should U.S. users of the Website wish to opt-out of any of the above, please contact USA WELCOME via email at info@newyorkwelcome.net. In the event that you visit the Website and/or purchase products and/or services on the Website for someone else, USA WELCOME may request personally identifiable information about that individual. You must obtain the consent of other individuals prior to providing USA WELCOME with personally identifiable information of such individual.

2. Non-Personally Identifiable Information

Some non-personally identifiable information and statistical data is collected and stored automatically when a User visits the Website. If a User does nothing during its visit but browse through the Website, read pages or download information, USA WELCOME may gather and store certain statistical information about your visit automatically. This information does not identify a User personally. USA WELCOME's system collects data in the server log that may include: IP address, domain name, type of browser, operating system, online activity (including, without limitation, pages viewed, search requests, and purchases made). If a User linked to the Website from another web site, that website's address may be logged. USA WELCOME may collate and aggregate this data and use it for statistical purposes. For example, the aggregated data helps USA WELCOME to determine the volume of its Website users' interest in areas of the Website. It also helps USA WELCOME understand how it can improve the navigation and content of the Website. USA WELCOME may disclose this information to third parties.

3. Cookies

Non-personal information may also be collected with the use of cookies. "Cookies" are small text files a website can use to recognize repeat users. When someone visits the Website, a cookie is placed on the visitor';s machine (provided that the visitor's web browser has been set to accept cookies) or is read if the visitor has visited the Website previously. USA WELCOME may collect aggregated Website-visitation statistics using cookies. For example, every time you log in to the Website, USA WELCOME may record your member ID and the name of your member account in the cookie file on your computer. Your password may also be recorded in this cookie file if you selected the "Save this password for automatic log-in" feature or similar options.If the User does not wish to accept cookies it should set its web browser to reject cookies or to warn the User prior to accepting cookies. The third-party advertising providers may also use cookies or technologies to, for example, measure the effectiveness of their ads or provide advertisements about goods and services that may be of interest to you. Although no personally identifiable information about you is collected during this process, USA WELCOME has no access to or control over such cookies or technologies.

4. For How long will we keep your personal data

We only keep personal data in order to deliver the services requested and to satisfy any accounting, legal, or other reporting requirements we need to comply with.

SHARING OF INFORMATION

USA Welcome LLC may disclose some of the personal information, we collect, with our service providers (for example, tour operators from which we purchase the services.) To Our service providers we only give the necessary information (for example, the hotel name for your transfer, your local phone number, your mobile phone number, your email address, etc. USA WELCOME has no control over the privacy policy of suppliers, vendors, business partners and third parties in general. It is your responsibility to review the privacy policies of any third party whose products and/or services you purchase through the Website.

USA WELCOME may disclose personally identifiable information to third parties (including, without limitation, suppliers of travel related products and/or services): (i) when it is required to complete a customer-requested transaction; (ii) in the event of a corporate merger, consolidation, divestiture, bankruptcy or asset sale, (iii) when USA WELCOME has been given the User's consent to disclose; (iv) when USA WELCOME has previously informed the User of such disclosure, including by means of USA WELCOME's Privacy Policy; (v) in response to subpoenas or whenever USA WELCOME is required by law or court order to disclose; (vi) when USA WELCOME believes in good faith that disclosure is required by the law and/or law enforcement; (vii) when disclosure is necessary to identify, contact, or bring legal action against someone who may cause or be causing harm to, or interference with, USA WELCOME's rights or property, other website users, or anyone else; (viii) to defend against legal claims, (ix) to respond to an inquiry, request or complaint that the User has made, (x) when USA WELCOME believes it is appropriate to investigate and/or prevent illegal activities and/or to protect USA WELCOME's customers or others.

USA WELCOME may also use IP addresses in cooperation with Internet service providers to identify users if USA WELCOME deems it necessary to comply with any applicable laws, rules, regulations and/or ordinances, to enforce compliance with this Privacy Policy or USA WELCOME's Terms and Conditions of Use, or to protect USA WELCOME's Website, customers, or others.

PROTECTION OF CHILDREN'S PERSONAL INFORMATION

USA WELCOME does not publish content that is targeted to children. USA WELCOME does not intend to collect personally identifiable information from anyone under age 16 and will not knowingly collect, maintain, or disclose such information. If you are under 16, you should not enter any personally identifiable information about yourself on USA WELCOME's Website.

SECURITY

USA WELCOME will make reasonable efforts to ensure that information provided by the User will be maintained in a secure environment. Unfortunately, no data transmission via the Internet can be guaranteed as being 100% secure. Consequently, while USA WELCOME strives to protect the User';s personal information (for example, through the use of SSL systems), USA WELCOME cannot guarantee the security of any information transmitted to USA WELCOME or from the Website, and the User provides such information at its own risk. The Website is hosted by a third party service provider which is neither controlled by nor affiliated with USA WELCOME. USA WELCOME can make no representation or warranty as to the security measures of any third party, including, but not limited to, the host of the Website. USA WELCOME expressly excludes any and all liability arising out of or in connection with acts or omissions by any third party including, but not limited to, the host of the Website.USA WELCOME recommends that you review the privacy policy of any third party prior to using any third party;s website.

CONSENT TO PROCESSING OUTSIDE OF THE UNITED STATES

By providing any personally identifiable information to USA WELCOME pursuant to this Privacy Policy, all Users, including, without limitation, Users in the United States and member States of the European Union, fully understand and unambiguously consent to this Privacy Policy and to the collection and processing of such information in the country where the server is located and in any other country to which data is transmitted by the server, regardless of the location or domicile of the User.


Contacting us

USA-Welcome llc is a Nevada company, with offices located at 1001 North Federal Highway Suite 341 - Hallandale Beach 33009 FL.

You can contact us about Privacy Policy by E-mail
Or via mail:
USA-Welcome llc c/o Reinhardt LLP 200 Liberty Street 27th Floor New York NY10281

This Privacy Policy is effective as of February 6, 2009.

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*Exclusions apply, see individual tours for details.*
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Testimonials & Reviews
"Excellent firms don’t believe in excellence – only in constant improvement and constant change." – TOM PETERS
4.9
Based on 250 reviews
What They
Say
Breanna A. | TripAdvisor
5-Star Review on TripAdvisor
Irene was a FANTASTIC tour guide! She was so knowledgeable about the area and was so patient with all our questions. We stopped to use the bathroom and we got coffee halfway through, she was so kind! It was a pleasure learning about Brooklyn from you!

From TripAdvisor - April 2022
Giuseppe M. | Google
5-Star Review on TripAdvisor
Excellent guide, excellent organisation, Irene always ready to respond, available in every topic with competence, you can feel the passion for her work. Her voice accompanied our tour, we will miss you!

From Google - January 2024
Carmine S. | Google
5-Star Review on TripAdvisor
An extraordinary experience: I had the pleasure of having Irene as my guide for two days and thanks to the passion she puts into guiding you through the streets of NYC, the anecdotes, the trivia she lets you discover, and the facets she shows during the tour you can't help but fall even more in love with this wonderful city.

From Google - February 2024
Erica F. | Google
5-Star Review on TripAdvisor
[...] unique, very professional, courteous, friendly we can only write positive adjectives, you made us feel at home and have the desire to return. Super recommended. Erica, Marco, Annalisa and Giuseppe.

From Google - December 2023
DCA1014 | TripAdvisor
5-Star Review on TripAdvisor
I’m the biggest fan of Fall activities, but haven’t had a chance to do anything beyond Apple Picking in NJ. I decided to take a last minute 2 day trip with a friend in Hudson Valley, but didn’t know where to start [...] Thankfully I was able to use New York Welcome to do the hard work for us [...]

From TripAdvisor - October 2021
Keena B. | TripAdvisor
5-Star Review on TripAdvisor
The SATC walking tour is fabulous! Our tour guide was amazing. Friendly, helpful, accommodating and so knowledgeable about the city. It was essentially 2 tours in 1. SATC and visits to historical places in the city. I give this tour 5 stars and definitely recommend. Grab your walking shoes and schedule one today!

From TripAdvisor - August 2021
Amber M. | Google
5-Star Review on TripAdvisor
Our family had a wonderful experience seeing Ellis Island and Liberty Island! Irene was very knowledgeable and engaging for our three children ages 5, 9, and 12. We will definitely book again with her [...]

From Google - November 2022
Giorgia M. | Google
5-Star Review on TripAdvisor
We did 2 tours together with our guide Irene in one day, Hoboken and the East side. What can I say, in addition to the wonderful places, she has made everything more magical [...]

From Google - January 2023
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