You are in good company!
We know that planning a trip is not easy. Whether you are looking to build a simple tour or planning an entire vacation, you want to make sure those assisting you understand what you are looking for, meet your needs & budget, and exceed your expectations.
What you should always look for when booking travel services
- Local business
- Extensive knowledge of the territory
- Experience and expertise
- Equally invested in the positive outcome of your trip
As a small business in NYC, family-owned and operated, we care for our clients like they are part of our family. When we set out to work on an itinerary, a tour or a staycation, we see it as it is our family taking that vacation. We truly believe we can help our guests achieve a better holiday. We want to help them maximize their budget to get the best possible travel experience in New York ... But don't just take our word!
By Devora F.
Irene created the perfect blend of history, fun facts, and interesting sights to keep us fully immersed and engaged during our 2-hour tour of Brooklyn. We have been to Manhattan many times but this was our first visit to Brooklyn and we now have a deep appreciation of it and a desire to return and spend more time enjoying the eclectic neighborhoods that make up this gem of a city.
By Joseph F.
We had a group of 45 doing a private half-day tour of Manhattan prior to sailing on a New England/Canada cruise. Our guide, Irene, was exceptional - so personable and a wealth of information about everything we saw. Answered all of our questions and customized the tour to meet our needs and interests. Heard so many great comments about the tour from other members of our group. Irene and the NYC tour was everything we had hoped for.
By Giada L.
L'esperienza con Welcome New York è stata a dir poco meravigliosa! Irene ci ha accompagnato alla scoperta della vera New York, svelandoci dettagli che altrimenti ci saremmo persi! Consigliassimo!! Grazie!
Buon giorno Sig. Tony,
siamo appena rientrati da NY e volevamo ringraziarla per l'impeccabile assistenza e i consigli fornitici. Organizzare un viaggio per 10 all'ultimo momento e accontentare tutti non è semplice, ma la USA Welcome Llc ha centrato l'obiettivo.
La nostra valutazione sui servizi da voi offerti non può che essere più che positiva :
- i transfer a/r con van privato sempre puntuali e ad un prezzo competitivo
- il briefing in hotel da parte di Irene è stato davvero molto utile.
( Con l'occasione ringrazio Irene che ci ha consegnato direttamente il NY Explorer Pass, evitandoci così di fare code e perdere del tempo)
- Musical Lion King a Broadway : i posti assegnati erano perfetti e il prezzo pagato era di gran lunga inferiore rispetto a quello offerto sul sito ufficiale
- Molto interessante è stato il tour di NY con guida e van privato . Lo consigliamo a tutti, soprattutto all'arrivo per orientarsi meglio nei giorni successivi ...
- Gospel e visita di Harlem : è un tour che merita !
Anche in questo caso, Irene si è dimostrata preparata e molto disponibile. Per concludere, qualora dovessimo pianificare un altro viaggio negli States, non esiteremo a contattarvi per chiedere la vostra assistenza.
Chose this as good potential option for family of 6 in which we wanted to explore the Brooklyn / Queens area...and it offered reasonable option for 6 hours...large vehicle with driver and guide... and did not disappoint. Irene was great ... warm ... relaxed ... but engaging. It made good use of time during a winter trip when time and weather would not have allowed seeing so much. Since it is a Florida based business was a little concerned with reliability...but you communicate directly with local guide beforehand which was reassuring for me...and they proved very dependable for us.
By Claudio Lucio
Un sentito ringraziamento al Signor Tony che ci ha seguito in modo eccellente fin dalla pianificazione all soggiorno . Abbiamo voluto vedere New York senza sorprese e lui ci ha organizzato dei tour mirati compreso quello di un giorno a Washington . Per il tour su New York siamo stati assistiti dal Signor Sergio che con la sua alta preparazione ci ha illustrato la città in ogni suo particolare di vita e storia , la Signora Manuela (italiana trapiantata a New York) ci ha invece portato a vedere New York by night ... esperienza incredibile con anche vista dello skyline di Manhattan dal ferryboat e giro per case addobbate con luci natalizie .... In definitiva se volete visitare New York con assistenza sicura ITALIANA e senza fregature rivolgetevi tranquillamente a loro ....chiedete del Signor Tony e vedrete che vi accontenterà in tutto dal viaggio all'hotel ai Tour e con prezzi ottimi ... Claudio
"Excellent firms don’t believe in excellence – only in constant improvement and constant change.” – Tom Peters
We fix our Mistakes
“One thing is certain in business: you will make mistakes. When you are pushing the boundaries, mistakes are inevitable - how you react is important.”
— Richard Branson
Working with a professional travel firm does not mean that errors and mistakes will never happen. However, what truly distinguishes professionals is how they take responsibility and act fast to resolve the matter at hand.
Expertise, Knowledge, Professionalism
"Albeit it is true that in this day and age, everything seems to be available online for free, in all fields and industries, there is something to be said about expertise and professionalism. In a world where people expect free things, we may lose sight of real value and we may forget to appreciate the hard work of professionals that have studied and practiced for years to master their crafts. " – our co-founder Irene
We are community-oriented. We engage extensively through our social media channels with both locals and visitors to help promote and share New York City. Here below, you can find the direct links to our official Social Media profiles. In the last decade, we have grown into a community of over 350K. We share daily updates and fun facts via stories as well as new openings and happenings via photos, videos and reels. We love connecting with new people both in person and "virtually," and we hope to be able to help you experience New York City uniquely and genuinely.
NEED TO REACH US?
Phone: +1 646 596 9011
Available from 9:30 am to 5:30 pm Monday to Friday New York local time; during holidays and off-hour, you may leave a message and request a callback.
Available 24-7 and 365-day a year. We reply within 24 hours during regular business hours and 48 hours during weekends and holidays.
WhatsApp: +1 (917) 608-0005
Available 24-7 and 365-day a year. We reply almost instantly or within 24 hours during regular business hours and 48 hours during weekends and holidays.
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